AI for Urgent Care & Walk-In Clinic Operations
Real-time flow, surge handling and voice AI in high-volume access channels
Paperback $19.99 · 115 pages
What this book is
Real-time flow, surge handling and voice AI in high-volume access channels.
Urgent care operators, multi-site directors and the teams running walk-in flow.
Who it is for
Urgent care operators, multi-site directors and the teams running walk-in flow.
The frameworks it introduces
- Surge response model
What ships with it
The companion toolkit turns the frameworks into working instruments — spreadsheets with live formulas, protocols you can put a name against, and audit rubrics that survive a committee.
Print specification
115 pages, 6 × 9 in paperback. Spine 0.259 in.
Written and reviewed by Neel Chauhan, MD MBA, physician-executive and founder of the Healthcare AI Institute. Last reviewed 2026-07-30.
Written from operational experience across three national healthcare systems. Every quantitative claim carries a dated source; case studies are labelled composites.
The Institute accepts no vendor sponsorship, holds no vendor equity and takes no referral fees.