Books
The library

Fourteen titles, written from the operator's chair

Every volume ships with the instruments — scorecards, calculators, protocols and audit rubrics — not just the argument.

The Healthcare AI Playbook Series

Eleven volumes, one operational domain at a time, from scheduling through to the governance capstone.

Volume 1

AI for Healthcare Scheduling & Patient Access

Prediction, optimisation and the access metrics that actually move

159 pages · $22.99 paperback

Volume 2

AI for Clinical Documentation & Ambient Scribe Technology

Deployment patterns, documentation quality and the burden that does not shift

142 pages · $22.99 paperback

Volume 3

AI for Revenue Cycle Management & Medical Billing

Prior authorisation, denial prediction and autonomous coding, governed

127 pages · $22.99 paperback

Volume 4

AI for Healthcare Staffing & Workforce Optimization

Staffing the unstaffable — scheduling, retention and the end of the burnout spiral

187 pages · $24.99 paperback

Volume 5

AI for Patient Experience & Engagement

Beyond CSAT — the techniques that move loyalty and clinical engagement

116 pages · $19.99 paperback

Volume 6

AI for Healthcare Compliance & Regulatory Management

The governance file, and the enforcement decade's defining question

117 pages · $19.99 paperback

Volume 7

AI for Urgent Care & Walk-In Clinic Operations

Real-time flow, surge handling and voice AI in high-volume access channels

115 pages · $19.99 paperback

Volume 8

AI for Telehealth & Virtual Care Operations

The operational discipline behind sustainable virtual care economics

107 pages · $19.99 paperback

Volume 9

The Healthcare AI Implementation Playbook

Building the institutional capability to evaluate, deploy and govern AI

118 pages · $19.99 paperback

Volume 10

Cleared for Care

AI governance for health systems, from committee charter to certification readiness

258 pages · $27.99 paperback

The Primary Care Operations Series

Four volumes building the operational doctrine the AI series assumes you already have.

Volume 0

The Primary Care Operations Playbook

Governance Foundations — the operational blueprint for access, revenue and workforce

246 pages · $27.99 paperback

Volume 2

The Human Architecture of Primary Care Operations

Burnout, culture and the workforce doctrine of primary care

225 pages · $27.99 paperback

Volume 3

The Economic Architecture of Primary Care Operations

Economic reconstruction for value-based primary care

301 pages · $29.99 paperback

Volume 4

The Integrated Architecture of Primary Care Operations

The integrated operating system for the care continuum

261 pages · $29.99 paperback