Patient Experience AI Toolkit
Experience instrumentation model, vendor scorecard, ROI calculator, implementation checklist, pilot charter and audit
What it is
Experience instrumentation model, vendor scorecard, ROI calculator, implementation checklist, pilot charter and audit rubric.
How it is built
Every workbook has data validation on the cells you fill, plain-English error
messages when a value is out of range, and IFERROR on every division so an
empty input reads as a dash rather than #DIV/0!. Formula cells are protected;
your cells are not. There is no password — Review, Unprotect Sheet, and the
model is yours to change.
Licence
Single organisation. One entity, unlimited internal users at that entity.
Written and reviewed by Neel Chauhan, MD MBA, physician-executive and founder of the Healthcare AI Institute. Last reviewed 2026-07-30.
Built alongside the book it accompanies, then hardened: data validation on every input, IFERROR on every division, sheet protection that guards formulas while leaving your cells open, and print areas set.
The Institute accepts no vendor sponsorship, holds no vendor equity and takes no referral fees.